Remote Diagnosis & Troubleshooting
Revolutionizing Asset Maintenance with Remote Diagnostics
At emd, we empower OEMs, Dealers, and Asset Owners with cutting-edge remote diagnostics and troubleshooting capabilities. Our solution enables real-time asset monitoring, issue detection, and configuration adjustments without requiring physical presence—minimizing downtime, optimizing maintenance efficiency, and reducing operational costs.
With compliance to the RP1210 C standard, our advanced telematics gateway seamlessly integrates with proprietary OEM diagnostic software. Whether for fault identification, performance monitoring, or remote calibration, our solution ensures your assets remain operational at peak efficiency.
Key Features & Capabilities
Remote Diagnostics & Fault Detection
- Connect to vehicles and industrial assets remotely, regardless of location.
- Perform deep-level diagnostics using RP1210-compliant tools.
- Detect and log fault codes in real-time, ensuring early intervention before failures escalate.
- Secure communication for data integrity and reliability.
- Enable live work elimination by diagnosing and resolving issues before requiring on-site intervention.
Remote ECUs Configuration & Calibration
- Adjust ECU parameters without physical intervention.
- Enable remote tuning for performance optimization.
- Execute firmware updates and software patches over-the-air.
- Reduce the need for on-site visits, saving time and resources.
Centralized Expert Support & Nationwide Coverage
- Highly skilled personnel in a central operations center can review and diagnose units anywhere in the country or across the globe.
- Remote experts can assist on-site technicians with precise troubleshooting, reducing unnecessary interventions.
- Enhance fleet uptime by resolving issues remotely before dispatching field service teams.
Seamless Integration with OEM Software
- Works with industry-standard OEM applications.
- Compatible with various engine and vehicle manufacturers.
- Supports both WiFi and integrated 4G LTE for flexible connectivity options.
Improved Service Efficiency for OEMs & Dealers
- Faster problem resolution: Identify and troubleshoot issues remotely, minimizing vehicle downtime.
- Targeted service interventions: Ensure that technicians arrive on-site with the right tools, parts, and knowledge.
- Enhanced support for fleet customers: Provide remote assistance for customer-owned maintenance teams.
Strategic Benefits for OEMs, Dealers & Asset Owners
For OEMs & Asset Manufacturers
For End Customers & Fleet Operators
For Dealers & Distributors
For OEMs & Asset Manufacturers
- Ensure optimal product performance and reliability across distributed assets.
- Enhance after-sales support with proactive monitoring and troubleshooting.
- Reduce warranty claims by ensuring proper diagnostics before service interventions.
For Dealers & Distributors
- Offer value-added telematics services to customers.
- Enable faster troubleshooting and repairs for vehicles under maintenance contracts.
- Improve customer satisfaction with fewer service delays and accurate problem identification.
For End Customers & Fleet Operators
- Keep vehicles operational with real-time remote diagnostics.
- Minimize unplanned downtime and maintenance costs.
- Enable in-house teams to receive expert OEM-guided troubleshooting assistance.
Why Choose emd’s Remote Diagnostic Solution?
Full RP1210 C compliance, ensuring industry-standard diagnostics across various OEM platforms.
Live work elimination, reducing risks associated with field operations and improving safety.
Get Started Today
Request a demo
Consistent See our remote diagnostic solutions in action.
Talk to Our Experts
Speed Let's explore how we can tailor our platform to you needs.
Seamless Integration
Already using a telematics system? We ensure smooth implementation
